Returns & Exchanges

At The Tib Bar Guy, we stand behind our equipment and offer a 30-day return policy to ensure you are completely satisfied with your purchase. Items must be in their original condition and packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive an authorized Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all bolts, pads, and hardware are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for confirmation.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your equipment, we will process your refund to the original payment method within 5-7 business days.